Returns & Exchanges

All returns and exchanges must be initiated within the 14-day return window, starting from the date of receipt.

We will only process your return if the garment is:

• unworn and in its original condition,
• returned in its full - and original - packaging,
• have not been customised
• not on sale when item was purchased

Refund methods:

• Singapore customers: Returns made within 7 days are eligible for monetary refunds back to your original payment method.
  
  Returns made within 14 days are only eligible for store credit refunds.
  
  
• International customers: All returns must be initiated within 7 days and will be refunded back to your original payment method

Refunds in either method will be processed within 2-3 days of accepting your return, excluding your initial shipping costs. Store credit is valid for one year from the date it was issued, and is not exchangeable for cash.

We reserve the right to refuse a refund or exchange if the garment we receive back does not meet our criteria. Items deemed to be ineligible can be sent back to you at your own cost.

You will be eligible for an exchange for the following reason(s): Exchanging for a different size, or error on our end.

You will not be eligible for an exchange for the following reason(s): Change of mind. 

Do note that:

• No refunds or reimbursements will be issued for the difference in amount if you opt for an exchange with an item of a lower value. 
• Exchanging for a higher value item will require a top up for the price difference.
• Items on sale are permitted for exchanges on a case-by-case basis, unless stated otherwise.

We reserve the right to change, modify or add new policies at anytime, without prior notice.