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Blending refinement with a hint of flirtation, our timeless silhouettes are crafted to make lasting impressions. Explore our full collection where every piece is made with handpicked, quality fabrics — designed to be lived in. NÁOUU is for those who value effortless style, all-day comfort, and conscious craftsmanship.
YOUR QUESTIONS, ÁNSWERED
Do you provide alterations or tailoring?
Absolutely! We understand sometimes that standard sizes may not fit you perfectly, that's why we're offer in-house alterations and tailoring for all NÁOUU garments.
We offer 2 types of tailoring services:
- Pre-purchase alterations: We are able to do minor customisations to your garments before it's shipped to you. Because we run on a preorder basis, we are able to get our seamstresses to shorten hemlines, take in certain areas, etc. at no extra cost to you (most of the time).
- Post-purchase alterations: Should you realise that the size you picked after receiving your garment doesn't fit right, you can always bring it back to us to tailor the garment to your desired fit. This will most likely come with additional costs, but any costs will be shared upfront before proceeding and there will be no hidden fees with this service.
Need alterations/ tailoring done? Reach out to us here.
Do you ship worldwide and how long does delivery take?
Yes! We offer international shipping to most countries, and express shipping options to a few countries. We ship out all orders within 24 hours after receiving your order and you can expect to receive it within 1-12 days, depending on where you live.
We offer free local courier on all orders within Singapore.
Need help with your order? Feel free to reach out to our friendly customer service team for assistance here.
What fabrics do you use in your pieces?
We use a considered mix of natural and synthetic fibers — carefully chosen based on each garment’s design, feel, and function. Most of our fabrics are locally sourced, and when we source internationally, we only select materials that carry trusted certifications like OEKO-TEX.
As we continue to move toward more planet-friendly fabrics, we remain committed to transparency. You’ll always find detailed information about fabric composition in the “Fabric & Care” section of each product page.
How do I choose the right size when getting a garment at NÁOUU?
To ensure your garments fit perfectly, we'd recommend referring to our Size Guide for detailed measurements and instructions on how to get your own measurements from the comfort of your home.
If you need any further assistance with sizing, please do not hesitate to reach out to us for help here.